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Sin fotos

John Moore takes a look at the "No Photos Allowed" policy of major retailers, and makes some great points.

"...it can get silly and seemingly ridiculous when retailers confront well-meaning customers (like Conrad) from taking photos. It happens a lot … like here, here, and here. I especially love the irony of the Apple store that told an in-store customer he wasn’t allowed to take a photo using his iPhone."

"As Seth said … customers taking photos is part of the deal when you deliver remarkable customer experiences. So its about time for retailers to learn this lesson and solve for dissuading potential thieves with policies and activities other than prohibiting customers from taking photos."

It seems to me that if you want customers to have a memorable experience in your store, you should allow them to capture the memories on their cameraphones and take it with them and share with others.

“Sin fotos”