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They've got you, and they know it

Thinking about signing up for an online service such as NetZero, Times Select or Classmates.com?

Think again.


The money quote: "You can't annoy someone into liking your brand,"

This stuff just amazes me. The long tail cuts both ways, and one bad experience can echo for years around the 'net.

This entry was posted by Kevin Creighton, on 1.07.2007. You can leave your response.

“They've got you, and they know it”
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